Privacy Policy

Introduction

Karma Logic complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information refers to information about an identifiable individual.

This policy outlines how we collect, use, disclose, and protect your personal information. This policy does not limit or exclude any of your rights under the Act. For more information about your rights, please visit www.privacy.org.nz.

Changes To This Policy

We may update this Privacy Policy from time to time by uploading a revised version on our website. The updated policy will take effect from the date it is published.

Who We Collect Your Personal Information From

We may collect personal information about you from:

• You, when you provide information directly through our website, booking forms, emails, session inquiries, or when you purchase services or products
• You, during private sessions or communication with us
• Third parties, where you have authorised this or where the information is publicly available
• Where possible, we will collect personal information directly from you.

How We Use Your Personal Information

We may use your personal information to:

• Contact you via email, phone, or text
• Verify your identity
• Provide you with services, sessions, or products
• Respond to your inquiries or communications
• Manage bookings and appointments
• Process payments and transactions
• Improve our services and offerings
• Send you updates, newsletters, or information about services (if you have opted in)
• Conduct internal analysis (on an anonymised basis)
• Protect and enforce our legal rights
• Comply with legal obligations

We will only use your information for purposes that are appropriate and relevant to the services we provide.

Email Marketing

If you choose to subscribe, we may send you emails regarding updates, offerings, or relevant content.

We may use third-party email marketing providers (such as Mailchimp or similar platforms) to manage communications. These providers have their own privacy policies governing how your data is handled.

You can unsubscribe from emails at any time using the link provided in the email.

Disclosing Your Personal Information

We may disclose your personal information to:

• Service providers who support our business operations (such as website hosting, payment processors, or email platforms)
• Third parties for anonymised statistical or analytical purposes
• Legal or regulatory authorities where required by law
• Any person authorised by you

Some service providers may store or process data outside New Zealand. We take reasonable steps to ensure your information is handled securely.

Protecting Your Personal Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.
While we take care to safeguard your data, no method of transmission over the internet is completely secure.

Accessing & Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if needed, in accordance with the Privacy Act.

To make a request, please contact us using the details below. We may require verification of your identity before processing your request.

If a correction is requested and deemed appropriate, we will update the information. If not, we will note your request alongside the information.

Internet Use

While we take reasonable steps to maintain secure systems, any personal information you provide online is at your own risk.

If you follow links to external websites, those sites will have their own privacy policies. We recommend reviewing them before sharing your information.

Cookies

Our website may use cookies to improve your browsing experience and understand how the site is used.

You can disable cookies through your browser settings, although this may affect website functionality.

Contacting Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us using the Contact page.

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